Our goal is for runners to have a good way of determining great coaches based on the experience of other runners.
The review system is solely for customers who have worked with a specific coach; all purchases verified prior to an athlete being given access to write a review.
An athlete will be asked to review a coach after working with that coach for 60 days. They will be given a 15 day time period to leave a review and after this time period, a review will no longer be accepted. Reviews will be added to the coach’s Profile page.
Reviews cover the following with all having the option of leaving 1-5 star rankings in each category except for the “Public Review” section for writing free-form feedback:
Overall Experience. How was your overall experience working with this coach?
Accuracy. How accurately did the coach implement the coaching package you purchased?
Value. How was the value provided given the price?
Communication. How well did the coach communicate with you during the coaching process?
Availability. How available was the coach for questions/comments/changes?
Knowledge. How well did the coach demonstrate knowledge about running and training?
Training. How effective was the training program for you, given your goals?
Public Review. Up to 500 word review to tell other runners about your experience working with your coach.
We reserve the right to moderate and exclude reviews for any reason.